Key Team Leader

4 days ago


Livonia, Michigan, United States Dunhams Sports Full time
Job Overview

Dunham's Sports is a leading sporting goods retailer seeking a highly motivated and experienced Team Leader to join our team. As a Key Team Leader, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities:

  • Provide exceptional customer service and support to customers, ensuring a positive shopping experience.
  • Assist with store opening and closing procedures, including inventory management and visual merchandising.
  • Collaborate with the leadership team to develop and implement sales strategies, promotions, and visual merchandising plans.
  • Manage and maintain a high level of store appearance, including cleanliness, organization, and visual appeal.
  • Recruit, train, and develop a high-performing sales team, providing coaching and feedback to ensure excellent customer service and sales results.

Requirements:

  • Previous retail supervisory experience, preferably in a sporting goods or apparel environment.
  • Strong knowledge of sporting goods products, including Field & Stream, Apparel, Footwear, Exercise, and General Athletics.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

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