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Customer Service Representative

4 weeks ago

Hartsville, Tennessee, United States H&R Block Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Professional/Receptionist at our H&R Block franchise location in HARTSVILLE, Tennessee.

Key Responsibilities:

  • Provide exceptional customer service to clients, answering phones, and greeting clients in a personalized and friendly manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Ensure all client needs are met during service.
  • Maintain office cleanliness and organization.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a customer service environment.
  • Ability to multi-task and work in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Computer proficiency with Microsoft Office.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a chance to make a meaningful difference in the lives of our clients.