Bilingual Customer Service Representative

1 month ago


Hartsville, United States Caresouth Carolina Full time
Description

Job Description

Responsible for answering the phones, scheduling appointment, taking medication refill requests, taking phone messages in a clear concise and complete manner and transferring calls when appropriate to the sites and emergency calls to the Call Center nurses, also updating patients demographic information with each call. The duties include:

  • Patient & Employee Relationships: Interact with patients and employees in a respectful and confidential manner consistent with the mission and values of CareSouth Carolina.
  • Greeting: Performs the greeting of patients and other callers in a respectful and compassionate manner.
  • Answering Phones route calls taking messages in a clear, concise and complete manner promptly and courteously in accordance with CareSouth Carolina procedures.
  • Appointment Scheduling - Re/scheduling: Schedule and rescheduling appointment for patient accordance with existing CareSouth Carolina procedures.
  • Protected Health information Confidentiality: Maintains compliance with all relevant confidentiality standards including CareSouth Carolina procedures, HIPAA, JCAHO accreditation standards.
  • Teamwork: Promotes teamwork within the Call Center and Harmony with the team.
Education and Experience
  • High school diploma or equivalent
  • Three (3) to five (5) years' experience in field or related field
  • MUST BE FLUENT IN SPANISH(VERBAL AND WRITTEN)

Hours

Full Time, 40 Hours, Monday-Friday, 7:30 a.m.-4:00 p.m. or 9:30 a.m.-6:00 p.m.

Location

Society Hill, SC

CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability, or veteran status.

  • Hartsville, United States Caresouth Carolina Full time

    Job Title: Bilingual Customer Service RepresentativeCareSouth Carolina is seeking a highly skilled and multilingual customer service representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our patients and employees in a respectful and compassionate manner.Key...


  • Hartsville, United States Caresouth Carolina Full time

    Job Title: Bilingual Customer Service RepresentativeCareSouth Carolina is seeking a highly skilled and multilingual customer service representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Phone Support: Answer and respond to phone...


  • Hartsville, SC , USA, United States CareSouth Carolina Full time

    Job SummaryCareSouth Carolina is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to patients and employees in a respectful and confidential manner.Key ResponsibilitiesPatient & Employee Relationships: Interact with...


  • Hartsville, SC , USA, United States CareSouth Carolina Full time

    Job DescriptionCareSouth Carolina is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to patients and employees in a respectful and confidential manner.Key Responsibilities:Patient & Employee Relationships: Interact with...


  • Hartsville, United States Caresouth Carolina Full time

    Job DescriptionCareSouth Carolina is seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key Responsibilities:Answering phone calls and...


  • Hartsville, United States Hartsville Chamber Full time

    Job Description Job description Outreach and Admissions/Career Transition Combo Summary of Duties: Educates and works in partnership with individuals, communities, organizations, one-stops, schools, social services agencies, GAP partners, military services, and other training programs to promote and foster applicant referral and related services to ensure...


  • Hartsville, South Carolina, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering customer inquiries, and resolving customer complaints in a professional and...


  • Hartsville, South Carolina, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Hartsville, Tennessee, United States ZephyrTech Full time

    Customer Service RepresentativeWe are seeking a highly motivated and dedicated Customer Service Representative to join our team at ZephyrTech. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process and manage customer orders in a timely and...


  • Hartsville, United States Suburban Propane Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound sales and service-related calls, and...


  • Hartsville, Tennessee, United States Domino's Franchise Full time

    Job OverviewWe are seeking a friendly and motivated Customer Service Representative to join our team at Domino's Franchise.Responsibilities:* Answer customer calls and provide exceptional service* Prepare and serve pizzas to our customers* Maintain a clean and organized store environment* Work collaboratively with our team to achieve sales goals* Demonstrate...


  • Hartsville, United States Suburban Propane Gas Corporation Full time

    Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities. Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing Customer Service Representative, Customer Service, Seasonal, Representative, Retail


  • Hartsville, United States Hartsville Chamber Full time

    Job SummaryWe are seeking a highly motivated and experienced Bilingual Outreach Coordinator to join our team at the Hartsville Chamber. As a key member of our outreach team, you will be responsible for promoting our programs and services to the community, building relationships with local organizations, and recruiting eligible youth to our programs.Key...


  • Hartsville, United States Suburban Propane Gas Corporation Full time

    Customer Service RepresentativeAs a Customer Service Representative for Suburban Propane Gas Corporation, you will be responsible for handling incoming calls and providing exceptional customer service to our valued customers. You will utilize a proactive sales approach to uncover additional sales and service opportunities, while maintaining an in-depth...


  • Hartsville, South Carolina, United States GetGo Café + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Team Member to join our GetGo Café + Market team. As a key member of our store team, you will play a vital role in ensuring the smooth operation of our store and providing exceptional service to our customers.Key ResponsibilitiesProvide excellent customer service and respond...


  • Hartsville, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Family Dollar.Key Responsibilities:Provide exceptional customer service to ensure a positive shopping experienceGreet customers and assist them in selecting merchandiseProcess cash...


  • Hartsville, South Carolina, United States Cee Vee Vending Full time

    Job Title: Customer Service LiaisonAbout the Role:Cee Vee Vending is seeking a dedicated and customer-oriented individual to serve as the primary point of contact for our clients. As a Customer Service Liaison, you will be responsible for ensuring that our clients' vending and food service needs are met promptly and efficiently.Key Responsibilities:Act as...


  • Hartsville, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our Front End team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly service to customersAssist the...


  • Hartsville, South Carolina, United States Cee Vee Vending Full time

    Customer Service LiaisonWe are seeking a dedicated and customer-oriented individual to serve as our primary point of contact for clients, ensuring their vending and food service needs are met promptly and efficiently.Key Responsibilities:Act as the main point of contact for customer inquiries, concerns, and service requests.Provide exceptional customer...


  • Hartsville, United States Sonoco Full time

    Job Title: Customer Service Support SpecialistAt Sonoco, we are seeking a highly skilled and detail-oriented Customer Service Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...