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Sales Executive for Innovative SaaS Solutions

2 months ago

San Jose, California, United States Vitu Full time
Job Overview

Position: Sales Executive

Company: Vitu

About Vitu:
Vitu is a dynamic SaaS organization backed by private equity (Accel-KKR), delivering advanced solutions tailored for the motor vehicle sector. As the company experiences rapid growth, we are seeking skilled leaders and dedicated team members to contribute to our ongoing success. Vitu operates across multiple states, providing extensive support to our clients.

Role Summary:
The Sales Executive will be a proactive, motivated individual focused on fostering and enhancing professional relationships with Vitu's clientele.

Key Responsibilities:

  • Educate dealership staff on the functionalities of Vitu's platform.
  • Engage with dealership management to assess and refine processes related to DMV documentation.
  • Track dealer error rates and user compliance to uphold DMV regulations.
  • Establish and nurture strong business relationships with essential dealership personnel.
  • Provide comprehensive support for Vitu's services through various communication channels.
  • Deliver outstanding customer service by being attentive and responsive to client needs.
  • Act as a Client Advocate, proposing enhancements to the program and addressing client concerns.
  • Conduct compliance audits to ensure adherence to DMV EVR & RIA protocols.
  • Assist clients with complex DMV inquiries.
  • Evaluate dealership DMS to confirm accurate DMV fee calculations.
  • Facilitate DMV fee training sessions, both in-person and online.

Qualifications:

  • Preferred experience with CA DMV title and registration processes.
  • Exceptional communication, retention, and training abilities are essential.
  • Strong troubleshooting and problem-solving skills are required.
  • Attention to detail and proficient writing skills are necessary.
  • Familiarity with various DMS systems utilized by Vitu clients is important.
  • A valid State driver’s license and a clean driving record are mandatory.

Experience:

  • Familiarity with Reports of Sale and related DMV documentation for both new and used vehicles.
  • Preferred background in account management within a B2B context.
  • Experience in DMV accounting and bundle reconciliation is advantageous.
  • Knowledge of EVR programs (E-filing) is beneficial.
  • Understanding of DMV regulations related to registration processing is required.
  • Proficiency in configuring Chrome and Firefox settings.
  • Ability to utilize various PC applications, including Microsoft Word, Excel, and Google Drive.
  • Effective communication skills with high-level executives are necessary.
  • Ability to work independently with minimal supervision is essential.
  • Willingness to travel up to 150 miles as needed.

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