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Veterinary Receptionist

2 months ago


Saint Louis Park, Minnesota, United States All Paws Animal Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at All Paws Animal Hospital. As a key member of our front desk team, you will be the first point of contact for our clients and will play a vital role in creating a positive and welcoming experience for them and their pets.

Key Responsibilities
  • Client Communication: Provide exceptional customer service to clients, responding to their inquiries and concerns in a professional and empathetic manner.
  • Scheduling and Coordination: Schedule appointments and surgeries, ensuring that all necessary information is collected and documented.
  • Financial Transactions: Process payments, manage client accounts, and maintain accurate financial records.
  • Medical Records: Maintain accurate and up-to-date medical records for all patients, including vaccination history, medical conditions, and treatment plans.
  • Team Support: Provide administrative support to veterinarians, technicians, and other staff members as needed.
Requirements
  • Education and Experience: High school diploma or equivalent required; previous experience in a veterinary clinic or animal care setting preferred.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with clients and staff in a professional and courteous manner.
  • Technical Skills: Proficient in computer software and hardware, with the ability to learn and adapt to new systems and technologies.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records and files.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply for this exciting opportunity.