Veterinary Receptionist

3 weeks ago

Overland Park, Kansas, United States Two Dogs and A Cat Pet Club Full time
Job Summary

The Veterinary Receptionist is the first point of contact for clients and plays a crucial role in creating a positive impression of our practice. We are seeking a highly skilled and compassionate individual to join our team as a Receptionist.

Key Responsibilities
  • Maintain accurate and up-to-date client records, including medical history and contact information.
  • Answer phone calls promptly and professionally, handling client inquiries and providing information on basic animal care and routine procedures.
  • Schedule appointments and surgeries, ensuring timely and efficient communication with clients and staff.
  • Process payments and handle financial transactions, including credit card payments and cash handling.
  • Provide exceptional client service, responding to client needs and concerns in a timely and professional manner.
Requirements
  • Demonstrated commitment to providing exceptional client service and a positive experience for clients and their pets.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and staff.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Basic computer skills and knowledge of veterinary terminology.
  • Ability to work in a team environment and contribute to a positive and supportive team culture.

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