Veterinary Receptionist
2 days ago
We are a veterinary clinic dedicated to providing high-quality, compassionate care to our patients and their owners. Our team is passionate about delivering exceptional service and creating a welcoming environment for all.
Job SummaryThe Veterinary Receptionist is a key member of our team, responsible for providing exceptional client service and supporting our veterinarians, technicians, and other staff members. This role requires excellent communication skills, computer literacy, and the ability to handle multiple tasks and responsibilities.
Responsibilities- Provide exceptional client service, greeting clients and pets by name and answering phone calls promptly and professionally.
- Schedule appointments and surgeries, making confirmation calls and ensuring accurate medical records.
- Enter accurate charges, explain invoices, and collect payment from clients.
- Verify client eligibility for charge accounts and check medical records for accuracy.
- Fill prescriptions, provide routine administration instructions, and advise clients on retail items.
- Demonstrated commitment to our core values.
- Computer knowledge, including keyboarding and use of communication tools.
- Working knowledge of veterinary terminology.
- Excellent spelling and grammar skills.
- Ability to handle varied and sometimes difficult situations, displaying tact and respect with clients and team members.
We put people first and never compromise on our values. If you are passionate about animal care and delivering exceptional service, we encourage you to apply for this exciting opportunity.
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