Front End Operations Specialist

2 weeks ago


Edgewood, Maryland, United States Giant Eagle Full time

Position Overview

The Front End Operations Specialist plays a crucial role in ensuring a seamless checkout experience for our customers at Giant Eagle. This position emphasizes safety, efficiency, and exceptional service.

Experience Requirements

  • Required: 0 to 6 months of relevant experience.
  • Desired: Previous experience in the grocery or related sectors.

Educational Requirements

  • No High School diploma is necessary.

Physical Requirements

  • Ability to lift items weighing up to 50 pounds.

Age Requirements

  • Must be at least 18 years old.
  • Age Requirement (IN): Must be at least 19 years old.

Key Responsibilities

  • Prioritize safety for all Team Members, guests, and products.
  • Handle products and equipment following food safety and operational guidelines.
  • Deliver outstanding guest service, aiming to delight and exceed expectations.
  • Assist the Guest Services Team Leader in assigning tasks, managing guest flow, and controlling departmental costs.
  • Perform various staff duties as needed.
  • Adhere to procedures to meet out-of-stock percentage goals.
  • Maintain precise department records.
  • Guide and assign tasks to front end team members for optimal business operations.
  • Oversee and verify cash control measures for registers and self-checkout systems.
  • Exhibit effective selling techniques.
  • Foster an inclusive environment that values diversity and respect among Team Members, customers, vendors, and the community.
  • Respond promptly to Team Member inquiries for assistance.


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