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Front End Operations Specialist

2 months ago

Edgewood, Maryland, United States Giant Eagle Full time

Position Overview

The Front End Operations Specialist plays a crucial role in ensuring a seamless shopping experience for our customers at Giant Eagle. This position focuses on maintaining a safe and efficient environment for both team members and guests.

Experience Requirements

  • Minimum Experience: 0 to 6 months in a related field.
  • Preferred Background: Previous experience in the grocery sector or a similar industry.
  • Educational Qualifications: No high school diploma necessary.
  • Physical Requirements: Ability to lift items weighing up to 50 pounds.
  • Age Criteria: Must be at least 18 years old.
  • Age Criteria (IN): Must be at least 19 years old.

Key Responsibilities

  • Prioritize safety for all team members, customers, and products.
  • Adhere to food safety protocols and equipment handling guidelines.
  • Deliver exceptional customer service, aiming to exceed expectations for guests, vendors, and stakeholders.
  • Support the Guest Services Team Leader in assigning tasks, managing customer flow, and controlling departmental expenses to meet operational goals.
  • Perform various staff duties as needed.
  • Implement procedures to achieve out-of-stock percentage targets.
  • Maintain precise departmental records.
  • Guide and assign tasks to front end team members to ensure smooth business operations.
  • Oversee and verify cash control measures for registers and self-checkout systems.
  • Exhibit effective selling techniques.
  • Foster an inclusive and respectful environment for team members, customers, vendors, and the community.
  • Respond promptly to team member inquiries for assistance.