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Front End Operations Specialist

2 months ago

Edgewood, Maryland, United States Giant Eagle Full time

Position Overview

The Front End Operations Specialist plays a crucial role in ensuring a seamless shopping experience for our customers at Giant Eagle. This position requires a commitment to safety, exceptional service, and effective team collaboration.

Experience Requirements

  • Experience Required: 0 to 6 months
  • Experience Desired: Previous experience in the grocery or related sector is preferred
  • Education Desired: No high school diploma necessary
  • Lifting Requirement: Ability to lift up to 50 pounds
  • Age Requirement: Must be at least 18 years old
  • Age Requirement (IN): Must be at least 19 years old

Key Responsibilities

  • Prioritize safety for all team members, customers, and products.
  • Handle products and equipment according to food safety and operational guidelines.
  • Deliver outstanding customer service, consistently aiming to exceed customer expectations.
  • Assist the Guest Services Team Leader in managing work assignments, directing customer flow, and controlling departmental expenses to meet operational goals.
  • Perform various staff duties as needed.
  • Follow established procedures to maintain optimal stock levels.
  • Keep accurate records for the department.
  • Guide and assign tasks to front end team members to ensure smooth business operations.
  • Oversee and verify cash handling procedures for registers and self-checkout stations.
  • Exhibit effective selling techniques.
  • Actively contribute to a workplace culture that values diversity, inclusion, and respect for all team members, customers, vendors, and the community.
  • Respond promptly to team member inquiries for assistance.