Cunard - Chief Purser and Hotel Operations Manager - Global

2 weeks ago

Overland Park, Kansas, United States Carnival UK Full time
Cunard - Chief Purser and Hotel Operations Manager

Cunard, renowned for its sophistication, style, and exceptional service, is presenting a remarkable opportunity for a Chief Purser and Hotel Operations Manager to become a vital part of our onboard teams. Embark on a rewarding career journey with Cunard.

In the role of Chief Purser and Hotel Operations Manager, you will lead and guide the Hotel Operations team aboard a luxury Cunard vessel. Your responsibilities will include empowering your team to address Guest inquiries with professionalism and efficiency, as well as overseeing the ship's administrative and clearance processes. You will also play a crucial role in ensuring that onboard revenue objectives are achieved, including collaboration with revenue partners.

Are you a dedicated individual who takes pride in delivering world-class service to our guests? Do you possess problem-solving skills and the initiative to meet customer needs while ensuring excellence? Are you a polished and adaptable professional capable of thriving in dynamic environments?

If you resonate with these qualities, you may be an excellent fit for the Chief Purser and Hotel Operations Manager position.

To join Cunard in this exciting capacity, you should possess the following qualifications:

  • Proven experience managing a large team in a comparable role within a cruise ship setting
  • Fluency in spoken and written English
  • Demonstrated track record of providing outstanding Guest service
  • Experience in marketing sales initiatives, market analysis, and/or sales performance evaluation
  • Background in the cruise, travel, or leisure sectors

Our commitment to excellence requires genuine passion and dedication. Our people are central to our mission of delivering the highest standards to our esteemed customers. With support to help you realize your potential, attractive company benefits, and exclusive employee offers on discounted cruises, we aim to make your career with us both successful and enjoyable.

We are actively fostering a flexible and inclusive workplace culture. We value diversity and encourage our team members to be their authentic selves. We welcome applications from all individuals, as inclusivity is fundamental to our operations. We do not discriminate based on age, disability, gender, race, religion or belief, sexual orientation, marital status, or pregnancy and maternity.

Crew members are encouraged to stay current with their COVID-19 vaccinations prior to joining a ship, if available.

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