Lead Informatics Solutions Specialist
2 weeks ago
Abbott stands as a prominent leader in global healthcare, dedicated to enhancing the quality of life for individuals across all stages. Our extensive range of transformative technologies encompasses diagnostics, medical devices, nutritionals, and branded generic medicines, supported by a workforce of 114,000 professionals serving communities in over 160 countries.
ABOUT ABBOTT DIAGNOSTICS
At Abbott, we are committed to pioneering scientific advancements that significantly improve health outcomes. We continuously look ahead, anticipating shifts in medical science and technology.
WORKING AT ABBOTT
Joining Abbott means engaging in meaningful work, pursuing personal growth, and embracing a fulfilling life. Employees benefit from:
- Career advancement opportunities within a global organization.
- Comprehensive medical coverage through the Health Investment Plan (HIP) PPO.
- A robust retirement savings plan with substantial employer contributions.
- Tuition reimbursement and educational benefits, including programs to assist with student debt.
- A workplace recognized globally for its excellence and diversity.
THE OPPORTUNITY
This position is remote, with candidates expected to reside in the Western Region area.
We are committed to facilitating informed medical and economic decisions, transforming health management for individuals at every life stage. Abbott's diagnostics instruments conduct over 10 million tests daily, delivering critical lab results to millions.
KEY RESPONSIBILITIES
The primary role of the Informatics Technical Specialist (ITS) is to act as the subject matter expert for the deployment, integration, validation, and support of Abbott's informatics solutions. The ITS will primarily focus on supporting Abbott's A3600 automation solution and DMS software. Responsibilities include:
- Planning and preparing for software installations and connectivity.
- Conducting verification testing and providing customer training.
- Offering technical support through various communication channels.
- Building and maintaining strong relationships with both internal and external stakeholders.
Additionally, the ITS will:
- Implement and uphold the quality system's effectiveness.
- Utilize technical IT and networking expertise to analyze user requirements and design integrated informatics solutions.
- Serve as the application expert, facilitating communication between field service teams and global support.
- Manage multiple projects simultaneously while ensuring customer satisfaction and sales objectives are met.
EDUCATION AND EXPERIENCE REQUIRED
Minimum Qualifications:
- 0-2 years of formal IT technical application experience, preferably in a hospital or laboratory information systems environment.
- Familiarity with laboratory workflows and operations, ideally with a background in medical technology.
- Strong communication, organizational, and project management skills.
- Proficient knowledge of networking, server technologies, and Microsoft Windows Server.
Preferred Qualifications:
- Bachelor's degree in computer science, information systems, medical technology, or a related field.
- Experience with Abbott's instrument systems is advantageous.
- Knowledge of virtual servers, corporate virus protection, and backup systems.
WHAT WE OFFER
At Abbott, we provide a dynamic work environment conducive to professional growth. Our offerings include:
- Training and career development programs.
- Competitive compensation and retirement plans.
- Comprehensive health care and wellness initiatives.
- Paid time off and a supportive company culture.
Abbott is an Equal Opportunity Employer, committed to fostering a diverse workforce. We encourage applications from all qualified individuals.
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