Outpatient Administrative Coordinator
1 week ago
Outpatient Administrative Coordinator
OverviewThis role is responsible for managing incoming new patient referrals, assisting with standardized patient check-in and check-out procedures, and processing incoming/outgoing patient appointment referrals.
Estimated Salary Range$45,000-$60,000 per year.
Job DescriptionThe Outpatient Administrative Coordinator will work in a high-volume setting, prioritizing tasks, and providing exceptional customer service. Responsibilities include:
- Managing demographic, insurance, and financial information
- Generating routine forms and documentation
- Processing FMLA and Disability forms as needed
- Scheduling complex multiple provider appointments
- Providing administrative support to ambulatory patient care functions
- Collecting patient co-pays and managing denial process
- Assisting with front desk tasks, including answering calls and obtaining insurance authorizations
To be successful in this role, you should have:
- Associate's Degree and two years of relevant experience in patient financial/insurance services
- Working knowledge of medical terminology, medical coding, and excellent written/oral communication skills
- Ability to multi-task and prioritize tasks in a high-volume setting
- Excellent phone customer service and strong computer skills
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