Outpatient Administrative Coordinator

4 days ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Outpatient Administrative Specialist to join our team at Upstate University Hospital. As an Outpatient Administrative Specialist, you will play a crucial role in ensuring smooth patient flow and prompt registration in our emergency department. This is a unique opportunity to make a meaningful impact on the lives of our patients and their families.

About the Role
  • You will interview emergency room patients through a bedside registration process to obtain demographic and financial information.
  • You will document the outcome of the financial portion of the registration in Epic and monitor the Epic Track Board throughout your shift to follow up on admit patients with an admit to Observation or Inpatient order.
  • You will provide excellent customer service skills and be able to work with diverse patient populations in a stressful environment.
What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. You will also receive excellent benefits, including health insurance, retirement savings plan, and paid time off.

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of related patient financial/insurance services experience in a healthcare setting.
  • An Associates degree or equivalent combination of education and experience.
  • Certified Health Access Associate (CHAA) certification.


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