National Account Manager

1 week ago

Dallas, Texas, United States Synchrony Full time
Job Description:

The National Account Manager will partner with dental national accounts (DSOs) to achieve growth through maximizing Synchrony third-party financing program utilization.

Key Responsibilities:
  • Meet and exceed performance measurements based on volume quotas, profitability, and client level penetration.
  • Establish excellent working relationships and communication with key client day-to-day contacts.
  • Facilitate quarterly business reviews (QBRs) with client C-suite stakeholders and Synchrony senior leadership team, in-person and virtually.
  • Leverage client and Synchrony data to report both internally and externally on key performance indicators (KPIs).
  • Advise clients on how to develop and implement strategies and best practices to drive results.
  • Work closely with CareCredit's Practice Development Managers, Inside Sales, and Regional Directors to execute client-specific initiatives in a top-down approach.
  • Conduct training sessions to ensure understanding of CareCredit program, policies, and requirements to grow program utilization.
  • Attend national and regional level client trainings and summits.
  • Partner with Synchrony Product & Integration team to integrate Synchrony products within client's ecosystem.
  • Collaborate with Synchrony Marketing team and client to help drive client initiatives and guide on best practices.
  • Work with new and existing clients to sell program value for long-term partnership contract terms.
  • Present client contract recommendations to Synchrony Board (IRSC) to gain approval.
  • Work with Synchrony legal and client on execution of contracts.
  • Ensure client is acting within Synchrony compliance and assist with remediation efforts.
  • Attend industry tradeshows and events.
  • Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
  • Minimum two years B2B sales experience on a national level.
  • C-Level contract negotiation experience a must.
  • Demonstrated selling and training ability and experience.
  • Strong performance track record and focus on results.
  • Ability to identify new opportunities and develop alternative solutions to achieve results.
  • Ability to conduct effective sales presentations, consultative, and needs assessment selling.
  • Highly motivated with ability to handle multiple projects and deliver on deadlines.
  • Analytical thinker with excellent communication and training skills.
  • Proficient in Excel, PowerPoint, and other relevant tools.
  • Willingness to travel, approximately up to 50% including overnights and weekends.
Desired Characteristics:
  • Bachelor's degree in Business, Marketing, Finance, or related field.
  • Experience in financial services lending.
  • Understanding of installment and revolving credit market including credit compliance requirements.
  • DSO industry experience and knowledge of dental market.
  • Experience with portfolio profitability analysis.

The salary range for this position is $110,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level, or knowledge. Salaries are adjusted according to market in CA, NY Metro, and Seattle.

Eligibility Requirements:
  • You must be 18 years or older.
  • You must have a high school diploma or equivalent.
  • You must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of the onboarding process.
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work.

We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

Job Family Group:

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