National Program Implementation Manager

3 days ago


Dallas, Texas, United States American Heart Association Full time
About the Role

We are seeking a highly skilled National Program Implementation Manager to join our Healthcare Business Solutions department. This is a hybrid role, with approximately 1-2 days of in-office work per week and as needed, in our Dallas, TX office.

Responsibilities
  • Manage the execution of customer implementations for HeartQuarters Training for National corporate accounts.
  • Build and execute effective relationship management with current and prospective customers.
  • Provide strategic consultation with national accounts.
  • Act as a liaison between cross-functional groups and external parties to manage and implement training.
  • Develop and deliver education and training materials for customers on various topics, including CPR training, training center management, and more.
  • Maintain an annual budget and provide regular reporting.
  • Teach Heartsaver, BLS, and Community level CPR classes to various groups.
  • Perform administrative tasks, including compiling reports, documentation, and ordering supplies.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Three to five years of experience.
  • Heartsaver or BLS provider and instructor cards required.
  • Experience in training center operations and management.
  • Decision-making ability to solve problems under pressure.
  • Excellent time management skills and ability to prioritize tasks.
  • Advanced PowerPoint, Word, and Excel skills.
  • Ability to travel up to 35% locally and overnight.
About the American Heart Association

The American Heart Association is a relentless force for a world of longer, healthier lives. We are committed to ensuring our workforce, workplace culture, and mission have a shared impact across a diverse set of backgrounds.

We offer a wide array of benefits, including medical, dental, vision, disability, and life insurance, as well as a robust retirement program. Our goal is to ensure you have a competitive base salary, and we regularly review the market value of jobs and make adjustments as needed.

We are an equal opportunity employer and welcome applications from diverse candidates.



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