Support Services Specialist

7 days ago

Pittsburgh, Pennsylvania, United States AMA Support Services LLC Full time
About the Role

We are seeking a highly skilled and compassionate Direct Support Professional to join our team at AMA Support Services LLC. As a Direct Support Professional, you will play a vital role in creating and preserving a culture of excellence, compassion, and integrity in the delivery of services to our individuals.

Key Responsibilities
  • Represent the Mission, Vision, and Values of AMA Support Services through action and presentation, ensuring that our organization's values are upheld in all interactions.
  • Create a Culture of Excellence by establishing a structured and nurturing environment that responds to and meets the needs and preferences of the individuals you serve.
  • Ensure the Health, Safety, and Personal Development of participants while in the home and community, providing encouragement, assistance, and support for all activities of daily living (ADLs).
  • Provide Personal Care and Hygiene Support including bathing, grooming, and toileting, while ensuring compliance with all applicable regulations and requirements.
  • Deliver Community Participation Services as prescribed in the participant's Individual Support Plan (ISP), promoting safety and responding to any incidents that may occur.
  • Develop Positive Working Relationships with the individuals' support team, ensuring that all service records and company documentation is complete, thorough, accurate, and compliant with all applicable regulations and requirements.
  • Facilitate, Assist, and Support Relationships between individuals in service and those who are important to them, through positive communication, cooperation, and collaboration.
  • Manage Individual and Company Finances including making and recording transactions in accordance with policy, procedure, and regulation, operating within a budget.
Requirements
  • High School Diploma (or Equivalent) required, with work experience as a caregiver (professional or personal) preferred.
  • Valid Driver's License required, with proficiency in technology skills including the use of smartphones, laptops, web-based database navigation, and data entry.
  • Ability to Read, Write, and Communicate Effectively with others, demonstrating a positive and enthusiastic attitude, integrity, and honesty.
Working Conditions
  • Hours and Weekly Schedule dictated by current tasks and program needs, with flexibility to fill in for vacant shifts with little notice.
  • Work on Holidays, During Inclement Weather, Overnight, and on Weekends required, with frequent lifting, stretching, standing, walking, bending, kneeling, and stooping while assisting individuals in service.
  • Exposure to Various Medical Conditions and Communicable Diseases may occur, requiring the ability to work in a variety of settings, including offices, communities, and homes of individuals in service.
Employer's Rights

This job description does not include all job duties, conditions, and requirements. Occasionally, a supervisor or director may request that you perform other duties that are necessary for the betterment of the company or that are in the best interest of those we serve.

AMA Support Services LLC does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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