Front Desk Guest Service Associate
3 weeks ago
The Front Desk Guest Service Representative is a vital member of our hotel team, responsible for delivering exceptional guest experiences. This role requires a friendly, outgoing, and professional individual who can provide top-notch service to our guests.
Main Responsibilities:
- Answer guest questions and resolve complaints in a timely and professional manner
- Manage guest reservations, check-ins, and check-outs
- Process payments and handle financial transactions
- Provide recommendations for local activities and restaurants
- Answer phone calls and respond to guest inquiries
Requirements:
- Legally authorized to work in the United States
- 17 years or older
Preferred Qualifications:
- Previous customer service experience
- Basic computer skills and knowledge of hotel software
What We Offer:
- A competitive hourly rate of $9-$12 based on experience
- A fun and dynamic work environment
- Opportunities for professional growth and development
Red Roof Inns, Inc. is an equal opportunity employer.
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