Customer Service Representative
5 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lowe's. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring that merchandise is properly displayed and restocked.
Key Responsibilities- Provide customer service at a high level, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and safe store environment, including sweeping, mopping, and restocking merchandise.
- Restock merchandise, including moving or replacing beams and grids, rotating stock, and building products.
- Identify and report any damaged or missing merchandise, and ensure that it is properly removed and replaced.
- Verify buyback items and ensure they are pulled, prepped, and ready for shipping.
- Update and validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store.
- Confirm that product pricing information is visible and clear, and resolve or replace any missing pricing labels.
- Work with store leadership to stage clearance and damaged merchandise for quick sale.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and meet productivity standards.
- Excellent communication and problem-solving skills.
- Ability to lift up to 50 pounds and stand for long periods of time.
Lowe's offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) retirement plan, and paid time off. We also offer opportunities for career advancement and professional development.
Pay Range: $18.75 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
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