Contracts Administrator

3 weeks ago


Brea, California, United States Marquee Staffing - OC Full time
Job SummaryMarquee Staffing is seeking a skilled Contracts Administrator to join our team. As a key member of our operations team, you will play a crucial role in representing the company during the administration of customer contracts. This role is responsible for processing orders and requests from original equipment manufacturers (OEMs) while ensuring the delivery of high-quality customer service.Key Responsibilities
  • Contract Review & Collaboration:
    Collaborate with Director of Sales, Business Unit Managers, and teams from Sales, Manufacturing, Quality, and Engineering to review and administer contracts for both sustaining and new products.

  • Customer Point-of-Contact:
    Serve as the primary point-of-contact for assigned customers. Manage order review and entry, handling customer requests and updates, while delivering exceptional service to both domestic and international OEM and Tier 1 customers.

  • RFQ & RFP Management:
    Review Requests for Quotes (RFQs) and Requests for Proposals (RFPs). Provide price and delivery information according to departmental policies, and assist in preparing, coordinating, and submitting commercial proposals.

  • Contract Performance Monitoring:
    Track and monitor the performance of long-term contracts and agreements. Summarize contractual obligations and performance for internal stakeholders. Ensure customer compliance with contract terms and collaborate with product line teams to fulfill obligations.

  • Customer Portal & Metrics Monitoring:
    Stay updated on customer portals and ensure accurate performance metrics by coordinating with internal team members and customer contacts.

  • Interdepartmental Coordination:
    Interface with Production Control, Purchasing, Quality, and Shipping/Receiving to expedite orders (when required) and ensure on-time product delivery.

  • Customer Communication:
    Maintain regular correspondence with customers on contract administration, order receipt, pricing, shipping details, and clarifications of requirements. Perform routine customer follow-up and coordination.

  • Billing & Credit Resolution:
    Partner with the Accounting team to resolve any credit or billing issues related to customer accounts.

About Marquee Staffing - OCMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.

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