Customer Service Representative Associate
2 months ago
Job Summary: As a Customer Service Representative at Wesco, you will be responsible for providing exceptional customer service and support to our clients. This role is ideal for individuals who are passionate about delivering outstanding service and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a prompt and professional manner.
- Analyze customer service needs and refer to other departments as necessary.
- Process payments for cash account customers.
- Communicate effectively with customers to understand their needs and provide solutions.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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