Customer Service Associate

1 month ago


Honolulu, Hawaii, United States Wesco Full time

At Wesco, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for responding to customer inquiries via phone, email, and in-person. Your goal will be to provide timely and effective solutions to customer issues, ensuring their needs are met and they feel valued. You'll also analyze customer service needs and refer to other departments as necessary. Additionally, you'll process payments for cash account customers and maintain accurate records. If you're a detail-oriented, customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Provide timely and effective solutions to customer issues
  • Analyze customer service needs and refer to other departments as necessary
  • Process payments for cash account customers
  • Maintain accurate records


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