Branch Operations Manager

1 week ago


Billings, Montana, United States 4684 SMC Region USC Full time

Job Summary:

We are seeking a highly skilled Branch Operations Manager to lead our Field Service team in the North-West territory. As a key member of our 4684 SMC Region USC team, you will be responsible for overseeing all branch operations, developing and maintaining strong customer relationships, and contributing to long-term growth strategies.

Key Responsibilities:

  • Branch Operations: Oversee all branch operations, ensuring high-level customer service and satisfaction, and managing financial performance of the branch.
  • Field Service Team Management: Manage and lead a team of Field Service professionals, providing guidance and support to ensure excellent customer service and satisfaction.
  • Customer Relationships: Develop and maintain strong relationships with customers, understanding their needs and expectations, and providing tailored solutions to meet their requirements.
  • Growth Strategies: Contribute to the development of long-term growth strategies, identifying opportunities for expansion and improvement.
  • Competitor Analysis: Monitor competitor activities and customer satisfaction, providing insights and recommendations to improve our market position.

Requirements:

  • Technical or Business Qualification: Possess a technical or business qualification, such as a degree in a relevant field.
  • Management Experience: Have at least five years of management experience, with a proven track record of success in leading teams and driving business growth.
  • Field Service Experience: Have experience leading a Field Service team, with a strong understanding of the industry and its challenges.

Skills and Qualities:

  • Industry Knowledge: Possess strong industry knowledge, with a deep understanding of the Field Service sector.
  • Leadership Skills: Demonstrate effective leadership skills, with the ability to motivate and inspire teams to achieve excellence.
  • Customer Focus: Have a customer-centric approach, with a strong focus on delivering exceptional customer service and satisfaction.
  • Business Acumen: Possess strong business acumen, with the ability to analyze data and make informed decisions.
  • Communication Skills: Have excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.

Reporting Relationships:

Reports to the Business Line Manager, Parts & Services, and has internal and external contacts as part of the role.

Benefits:

We offer a competitive compensation package, including life, health, dental, PTO, holidays, and a 401(k)-retirement savings plan. Professional development and career advancement opportunities are also available.



  • Billings, Montana, United States WELLS FARGO BANK Full time

    About Wells Fargo BankWe are a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.About the RoleWe are seeking a highly skilled and experienced Branch Operations...


  • Billings, Montana, United States WELLS FARGO BANK Full time

    Job DescriptionAbout Wells FargoWells Fargo is a leading financial services company that offers a wide range of banking and financial services to individuals, businesses, and institutions. We are committed to helping our customers achieve their financial goals and live their best lives.About the RoleWe are seeking a highly skilled and experienced Branch...


  • Billings, Montana, United States Patterson Company LLC Full time

    Patterson Company LLC is dedicated to fostering a supportive environment that prioritizes your professional growth.Our organization is distinguished by the exceptional individuals who embody our people-first, progressive, and results-oriented culture. We recognize and value the diverse talents and experiences our team members contribute, believing they...


  • Billings, Montana, United States Shamrock Foods Company Full time

    The Branch Associate Marketing Manager reports directly to the Branch Marketing Manager with a dotted line report to the Senior Director of Broadline Marketing. The Branch Associate Marketing Manager directs and manages all activities related to all Branch major Events and Activities in their respective branch responsibility so that annual sales and gross...


  • Billings, Montana, United States NEFCO Corp Full time

    Job Overview: NEFCO Corp, a leader in construction supply distribution, is seeking a dedicated individual to oversee our warehouse operations. Our company has a rich history of over 65 years, providing essential products and services to commercial contractors, industrial businesses, and government entities across multiple states. Position Summary: In this...


  • Billings, Montana, United States Signal Security Full time

    Company OverviewSignal Security is seeking a dedicated individual to assume the role of Coordinator in our operations. This is a salaried position that includes a base salary along with performance-based bonuses tied to shift and patrol completions.The compensation for this role is designed to increase in line with the company's growth, as bonuses are...


  • Billings, Montana, United States CMI Management Full time

    Job OverviewCompany Overview:CMI Management LLC, a member of the Dexterra Group, is based in Alexandria, VA. We specialize in delivering effective business, technology, and facilities management solutions tailored to assist both government and commercial clients in minimizing operational expenses, enhancing performance, and ensuring access to essential...


  • Billings, Montana, United States Patterson Company LLC Full time

    Patterson Company LLC is dedicated to fostering an environment where your professional growth is a priority.Our company thrives on a culture that values people, innovation, and results. We believe that the diverse skills and experiences of our team members contribute significantly to our success.Position OverviewThe Branch Procurement Specialist plays a...


  • Billings, Montana, United States Border Foods LLC Full time

    About the RoleAs a Shift Leader at Border Foods LLC, you will play a vital role in ensuring the smooth operation of our restaurants. Your primary responsibility will be to oversee the daily activities of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the overall success of the business.Key...


  • Billings, Montana, United States Domino's Pizza LLC Full time

    Job Summary:As a Restaurant Operations Manager at Domino's Pizza LLC, you will be responsible for ensuring the smooth operation of our store. This includes managing shifts, leading by example, and maintaining high standards of food preparation and sanitation.Key Responsibilities:Manage shifts, including attending to both attended and unattended periodsTake...


  • Billings, Montana, United States Krispy Kreme Doughnut Corporation Full time

    Job DescriptionJob Title: Executive Director of OperationsJob Summary:We are seeking an experienced and skilled Executive Director of Operations to join our team at Krispy Kreme Doughnut Corporation. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including production, sales, and human...


  • Billings, Montana, United States Sky Dine, Inc. Full time

    Job OverviewAre you seeking a dynamic opportunity in a bustling culinary environment? At Sky Dine, Inc., we are looking for a dedicated and energetic Culinary Operations Manager to lead our kitchen team. This role is perfect for individuals who thrive in a fast-paced setting and possess a passion for delivering exceptional dining experiences.Key...


  • Billings, Montana, United States Great Day Improvements Full time

    Job Title: Site Operations ManagerCompany: Great Day ImprovementsGreat Day Improvements is a prominent name in the Home Enhancement sector, boasting decades of expertise. We are in search of a Site Operations Manager with a solid foundation in Construction.Compensation: Competitive salary range.Key Responsibilities:Conducting measurements and evaluations of...


  • Billings, Montana, United States Montana Trailhead Inn Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Office Manager to lead our front desk team at Montana Trailhead Inn. As a key member of our management team, you will be responsible for ensuring exceptional guest services and enforcing hotel policies.Key ResponsibilitiesTeam Leadership: Supervise and train front desk staff, including...


  • Billings, Montana, United States MNH ENTERPRISE LLC Full time

    About MNH Enterprise LLCMNH Enterprise LLC is a specialty coffee company that has distinguished itself as one of the premiere companies in the industry. We have established ourselves as a leader in sustainably-sourced ingredients and handcrafted perfection.Our Core ValuesWe live our core values of integrity, love, humility, and courage, and we are looking...


  • Billings, Montana, United States Daily Thread Full time

    Job OverviewThe Store Leadership Specialist is tasked with managing the overall functionality of the retail establishment, devising and executing a sales strategy aimed at maximizing revenue, while ensuring a delightful and positive shopping experience for all patrons. This role includes guiding the store team and fostering alignment with our corporate...


  • Billings, Montana, United States Gecko Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant General Manager to lead our Quick Service Restaurant team. As a key member of our Gecko Hospitality team, you will be responsible for maintaining a profitable operation, delivering exceptional customer service, and fostering a positive work environment.Key ResponsibilitiesRestaurant...


  • Billings, Montana, United States Pentex Restaurant Group Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Pentex Restaurant Group. As a key member of our management team, you will be responsible for leading and empowering our team to deliver exceptional customer service and product quality.Key ResponsibilitiesLead and manage a team of restaurant...


  • Billings, Montana, United States Hitachi Full time

    Location: Billings, Montana, United States Company Name: Hitachi Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No POSITION SUMMARY: This role oversees and actively engages in the support, enhancement, documentation, and training related to the Global ERP system across the Americas.RESPONSIBILITIES:Conduct all operations...


  • Billings, Montana, United States Sweet Opportunity Full time

    About the RoleSweet Opportunity is seeking a highly organized and customer-focused Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in delivering exceptional customer experiences and ensuring the smooth operation of our doughnut shops.Key ResponsibilitiesOversee the daily operations of the shop, including doughnut...