Restaurant Operations Manager

5 days ago


Billings, Montana, United States Gecko Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our Quick Service Restaurant team. As a key member of our Gecko Hospitality team, you will be responsible for maintaining a profitable operation, delivering exceptional customer service, and fostering a positive work environment.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, ensuring efficient service delivery, quality control, and compliance with company policies and procedures.
  • Customer Service: Provide exceptional customer service, ensuring that all guests have a positive experience and receive prompt attention to their needs.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure that team members have the skills and knowledge needed to succeed.
  • Strategic Planning: Collaborate with the management team to develop and implement strategic plans to drive business growth, improve customer satisfaction, and increase revenue.
Requirements
  • Experience: Minimum 2 years of experience in QSR management, with a proven track record of success in leading high-performing teams and driving business growth.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and inspire team members to achieve exceptional results.
  • Customer Focus: Passion for delivering exceptional customer service and a commitment to ensuring that all guests have a positive experience.
  • Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions to drive business growth.


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