Beachfront Private Club Server: Providing Excellent Customer Service

6 days ago


North Miami Beach, Florida, United States KW PROPERTY MANAGEMENT AND CONSULTING Full time
Job Summary

We are seeking a skilled Server to join our team at KW Property Management & Consulting. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Present menus and assist customers in selecting food and beverage options
  • Clearly communicate menu items and daily specials to diners
  • Make recommendations to customers and answer questions regarding menu items
  • Listen intently to customers' orders and accurately communicate orders to chefs for preparation
  • Possess a good memory to clearly convey ingredients from menu items and food and drink specials
  • Deliver food on time to customers
  • Easily work with hostess, bartenders, cooks, and runners to create a pleasant dining experience
  • Set up tables before, during, and after the shift to prepare for the next diners
  • Deal with complaints or problems with a positive attitude
  • Use professional language at all times with customers
  • Accurately calculate bills, present checks to customers, and process payment methods expeditiously
Work Environment

This position operates in a fast-paced restaurant setting. The noise level in the work environment can be loud, and the employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls, and burns. Frequent hand washing is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching.
  • The position may require occasional lifting of products weighing up to 20 pounds.
Requirements
  • Must be of legal age according to state regulations to serve alcohol.
  • Prior server experience.
  • Ability to follow all sanitation procedures.
  • Ability to work in a team atmosphere.
  • High school diploma or food safety training.


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