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Room Service Attendant

2 months ago

Panama City Beach, Florida, United States Chateau Beachfront Resort, BW Signature Collection Full time
Job Summary

Chateau Beachfront Resort, BW Signature Collection is seeking a highly skilled and customer-focused Room Service Attendant to join our team. As a Room Service Attendant, you will be responsible for delivering exceptional service to our guests by providing prompt and efficient delivery of food and beverage orders to their rooms.

Key Responsibilities
  • Food and Beverage Delivery: Receive and prepare room service orders, deliver food and beverages to guests in their rooms, and set up orders in a neat and appealing manner.
  • Customer Service: Provide excellent customer service to guests, respond to their needs and concerns, and ensure a positive dining experience.
  • Order Management: Collect food delivery orders from external partners (e.g., Door Dash, UberEATS) and prepare them for pick-up.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1+ years of experience in a customer service role.
  • Skills: Ability to work quickly and efficiently under pressure, handle multiple tasks simultaneously, and provide excellent customer service.
Benefits
  • Competitive Pay: $14-$16 per hour.
  • Benefits Package: 401(k), dental insurance, employee discount, flexible schedule, health insurance, life insurance, paid time off, and vision insurance.