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Senior Account Representative

2 months ago

Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

Job Summary:

As a Senior Account Representative at the University of Pittsburgh Medical Center, you will play a critical role in ensuring the financial well-being of our patients and families. This position requires a strong understanding of healthcare billing and collections, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other healthcare professionals.
  • Develop and maintain strong relationships with patients, families, and healthcare providers to ensure timely and accurate billing and collections.
  • Utilize business type synonyms to communicate effectively with patients, families, and healthcare providers, ensuring a high level of customer satisfaction.
  • Stay up-to-date on changing healthcare regulations and policies, ensuring compliance with all relevant laws and guidelines.
  • Collaborate with cross-functional teams to resolve billing and collections issues in a timely and efficient manner.

Requirements:

  • Bachelor's degree in a related field, such as healthcare administration or business.
  • Minimum 3 years of experience in healthcare billing and collections.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.