Senior Account Manager

4 weeks ago


Pittsburgh, Pennsylvania, United States PSKW LLC dba ConnectiveRx LLC Full time
Job Summary

The Senior Account Manager will be responsible for managing key aspects of the client relationship to effectively implement current messaging solutions to grow the business for large ConnectiveRx accounts. This role will manage highly responsive day-to-day direct client contact by responding to client requests or initiating contacts that result in excellent execution and delivery of the ConnectiveRx solutions.

Key Responsibilities

* Develops effective client-facing communications that include marketing and sales representations and account status updates
* Manages a book of business over $10M in revenue
* Completes Requests for Proposals and Statements of Work with guidance from the Business Development executive
* Monitors and reports on program performance
* Develops and shares account activity/status updates, reporting, and invoicing

Requirements

* 7+ years in account management with client relationship management responsibility or related sales experience in life sciences or related healthcare service provider industry
* Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs), etc.
* Broad knowledge of target marketing, preferably in the healthcare related fields of affordability products, services and client brand strategy
* Working knowledge of Med Legal Review (MLR) process
* Expert level of proficiency in Microsoft Office applications, specifically Excel, PowerPoint, Outlook, and Teams
* Excellent organizational and time management skills
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