Business Line Director

4 weeks ago


Phoenix, Arizona, United States Henderson Engineers Full time
Job Overview

Henderson Engineers is seeking a seasoned professional to lead our Grocery and Distribution Sector as a Practice Director. This role is responsible for overseeing strategies and efforts related to client experience, profitability, technical quality, innovation, business development, and employee engagement for the practice.

The Practice Director will align our vertical markets and clientele as directed by Sector leadership in support of the company's strategic plans. This individual will serve as the brand ambassador for the practice, creating awareness, providing timely updates to stakeholders, and building relationships that drive business.

The Practice Director will oversee the alignment of production staff and project work within the practice. This position is heavily matrixed and may include accountabilities across the Sector Leadership team.

Key Responsibilities
  • Develop and implement strategies to improve client experience and drive business results.
  • Build and maintain client relationships across all geographically strategic locations.
  • Mentor project staff on client expectations, service standards, and practice trends.
  • Utilize all service lines to grow presence within the practice and better support clients.
  • Manage client experience to ensure a profitable market share within a practice, aligning client maintenance and development with sector growth strategies.
Requirements
  • Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management experience.
  • Proven track record in engaging with clients and maintaining effective relationships over time.
  • Demonstrated ability to achieve measurable results based on client satisfaction.
  • Demonstrated understanding and participation in professional networks in the AEC industry.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A chance to work with a talented team of professionals.


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