Sales Support Representative

2 weeks ago


Bloomington, United States DCM SERVICES LLC Full time

Join Our Growing Team

About Us:

DCM Services LLC is a leader in providing tailored receivable solutions. Our unique culture fosters a diverse workforce that drives innovation and excellence in our industry. We prioritize a healthy work-life balance, ensuring our employees' well-being is at the forefront of our mission.

Your Role:

  • Conduct outbound communications and manage incoming inquiries
  • Gather essential estate details and liaise with representatives regarding claims
  • Document estate information accurately
  • Facilitate payment negotiations and monitor arrangements
  • Dispatch confirmation and settlement correspondence as needed
  • Respond to voicemail inquiries promptly
  • Maintain precise account records and apply appropriate transaction codes

What We Offer:

  • Attractive base salary
  • Monthly incentives and bonus potential available on various teams
  • Flexible Monday to Friday schedule, with no weekend commitments
  • Comprehensive benefits package (medical, dental, vision, life, etc.) starting the first of the month following your hire date
  • Accrued paid time off from your start date
  • Complimentary meals
  • Access to a fitness facility at our corporate office
  • Casual dress code allowing jeans daily

Qualifications:

  • High school diploma, GED, or equivalent
  • At least 2 years of experience in customer service or 1 year in collections

Ideal Candidate: A successful Account Representative possesses a competitive spirit and a collaborative mindset, demonstrating empathetic customer service skills over the phone. Proficiency in managing multiple computer systems simultaneously is essential, along with a minimum of one year in collections or two years in customer service.

All employment offers are contingent upon successful completion of a criminal background check and drug screening.

DCM Services LLC is An Equal Opportunity Employer & Veteran Friendly


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