Medical Office Support Specialist
2 weeks ago
Granger Medical Clinic is seeking a dedicated and compassionate Patient Services Representative Float to join our team. This role involves providing support across various clinics in the Salt Lake Valley as needed. Mileage reimbursement is included, with the home clinic located at the West Valley/Fairbourne site.
Position Overview:
- The ideal candidate will possess confidence, self-motivation, and a strong sense of compassion. As the first point of contact for our patients, exceptional communication and customer service skills are essential.
Key Qualifications:
- Outstanding customer service, communication, multitasking, and organizational abilities.
- Proficient typing and keyboarding skills.
- A collaborative team player who enjoys engaging with others.
- Ability to read, comprehend, and communicate effectively in English; additional languages, particularly Spanish, are advantageous.
Core Responsibilities:
- Welcome patients arriving for medical services in a friendly and professional manner.
- Handle telephone inquiries with professionalism.
- Schedule appointments in accordance with established protocols.
- Communicate effectively, both verbally and in writing, with physicians, clinic staff, and patients regarding appointment scheduling and other requirements.
- Collect and record all necessary demographic information for patient contact and insurance billing.
- Perform additional duties as assigned.
Education and Experience Requirements:
- High School diploma or equivalent.
- Prior experience in medical billing or office administration is preferred.
- Experience in customer service is beneficial.
Physical and Working Conditions:
- Primarily sedentary work, with the ability to lift up to 10 lbs.
- Repetitive motions associated with computer and office equipment use.
- Work is conducted in a climate-controlled indoor environment.
Granger Medical Clinic offers competitive compensation and a comprehensive benefits package, including:
- Vision and Dental Insurance
- Medical Coverage
- Sick Leave and Paid Time Off
- Life Insurance
- Paid Maternity Leave
- Tuition Reimbursement
- Short- and Long-Term Disability
- Employee Assistance Program (EAP)
- Health Savings and Flexible Spending Accounts
- 401(k) with Company Match, Profit Sharing, and Safe Harbor Contributions
The salary range provided reflects the base salary for this position, with actual salaries varying based on experience, education, and skill level.
Granger Medical Clinic is committed to equal employment opportunities for all employees and applicants, ensuring a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.
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