Pharmacy Operations Manager

1 day ago


Yonkers, New York, United States Walgreens Full time
Job Description:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong understanding of pharmacy operations, customer service, and leadership skills.

Key Responsibilities:
  • Manage pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve financial performance.
  • Ensure compliance with company policies, state and federal laws, and regulations.
  • Lead training and development programs for pharmacy technicians and cashiers.
  • Manage inventory, supplies, and equipment to ensure optimal pharmacy operations.
  • Communicate effectively with customers, patients, and team members to resolve issues and provide excellent customer service.
Requirements:
  • High School Diploma or equivalent required.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Fluency in reading, writing, and speaking English (except in Puerto Rico).
  • Ability to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

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