Technical Coordinator for UA/BF Operations

2 weeks ago

Glendale, Arizona, United States Sonora Quest Full time

Primary Location:

Glendale, Arizona

Department:

Lab-BTMC

Shift:

Night

Job Category:

Laboratory

Discover Your Voice, Passion, & Purpose

POSITION OVERVIEW
This role demands a high level of technical expertise and the application of that knowledge to departmental testing, clinical significance, and advanced problem-solving capabilities. This position acts as a vital resource within the department and is tasked with ensuring compliance with all relevant laboratory accrediting bodies and regulatory standards (e.g., CLIA '88, JCAHO, CAP, OSHA).

All responsibilities must be executed in accordance with established policies, procedures, regulatory and accreditation standards, as well as applicable professional benchmarks.

KEY RESPONSIBILITIES
1. Execute all duties of Medical Laboratory Scientist (MLS) as outlined by the department, demonstrating a high level of proficiency. Provide operational leadership and oversee workflow for the section/shift. Integrate extensive technical knowledge and clinical relevance into daily departmental activities. Address complex problem-solving related to technical, computer, interdepartmental, and quality issues. Under the guidance of the Supervisor and/or Technical Director, implement system technical initiatives relevant to their area of responsibility. Offer onsite supervision (including scheduling, daily workflow management, and input into assessments or disciplinary actions) in the absence of the section supervisor.

2. Prioritize quality by reviewing records and ensuring adherence to all quality control and assurance protocols. Maintain quality control and instrumentation maintenance records, ensuring documentation meets the standards set by accrediting and licensing agencies. Collaborate with the Supervisor, Administrative and Technical Directors, and Technical Specialist to implement new QC/QA policies and continuous quality improvement initiatives in line with the Quality System. Actively engage in department and LSA/SQL System quality assurance efforts. Ensure compliance with accrediting agency and regulatory requirements for the laboratory. Participate in preparations for on-site accreditation evaluations.

3. Identify opportunities for improvement and engage in enhancing the financial performance of the department and the SQL/LSA System to reduce costs, boost productivity, and enhance service quality. Monitor inventory and escalate related issues for timely resolution. Assist in the development of cost analysis models.

4. Support basic personnel management including involvement in recruitment, training, development, and coaching under the direction of the Supervisor or appropriate Director. Aid in new employee orientation, training, and competency assessments. Provide input for competency and annual evaluations for employees within designated timeframes. Actively participate in implementing and ensuring staff compliance with competency program requirements. Demonstrate initiative and motivation to seek opportunities to contribute to departmental projects. Coordinate and engage in at least two special projects annually within the department or SQL/LSA System, alongside other miscellaneous departmental responsibilities.

5. Act as a communication liaison for on-site and System-related issues. Facilitate access to other System resources when necessary. Collaborate closely with on-site management to integrate the area into broader activities. Foster teamwork and customer service through positive interactions with colleagues. Exhibit mentoring and coaching abilities, promoting a constructive environment that encourages learning and professional growth. Demonstrate effective verbal and written communication skills.

MINIMUM REQUIREMENTS

  • Bachelor's Degree in medical laboratory science/medical technology, OR
    • Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical).
  • Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area.

PREFERRED QUALIFICATIONS

  • MLS Certification
  • Additional related education and/or experience.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

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