Customer Data Insights Strategist

5 hours ago


Biloxi, Mississippi, United States Sedgwick Full time

Sedgwick is a company that truly cares about its employees and values their well-being. With a culture of caring, flexibility, and support for mental, physical, financial, and professional needs, Sedgwick offers an exceptional work environment.

About the Role

The Customer Data Management Director position at Sedgwick requires a leader who can develop and assess data strategies to better understand customers. This role will guide the strategic planning and execution of marketing campaigns.

Key Responsibilities
  • Establish Sedgwick's enterprise data foundation for Marketing and GTM function.
  • Develop and execute a data-led customer strategy roadmap.
  • Formulate, evaluate, and implement data governance policies and procedures for high-quality data compliance.
  • Create code to retrieve and analyze large datasets on cloud and on-premises relational databases.
  • Build, publish, and deploy dashboards to highlight key data insights and trends for non-technical users.
  • Present analysis and insights on customer behavior, market trends, client interactions, and competitor activities.
  • Examine data for accuracy, quality, and condition using SQL or Python.

This position demands expertise in data and analytics, as well as excellent communication and problem-solving skills. A Bachelor's degree in Data Science, Math, Economics, IT, Computer Science, Engineering, or Business, along with 8+ years of experience in Customer Data Management leadership, is required. Proficiency in data analysis/querying software like SQL, Python, Relational Databases, Teradata, Snowflake, and/or Databricks is necessary.

Benefits

Sedgwick offers a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. Additionally, employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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