Customer Data Insights Strategist
5 hours ago
Sedgwick is a company that truly cares about its employees and values their well-being. With a culture of caring, flexibility, and support for mental, physical, financial, and professional needs, Sedgwick offers an exceptional work environment.
About the RoleThe Customer Data Management Director position at Sedgwick requires a leader who can develop and assess data strategies to better understand customers. This role will guide the strategic planning and execution of marketing campaigns.
Key Responsibilities- Establish Sedgwick's enterprise data foundation for Marketing and GTM function.
- Develop and execute a data-led customer strategy roadmap.
- Formulate, evaluate, and implement data governance policies and procedures for high-quality data compliance.
- Create code to retrieve and analyze large datasets on cloud and on-premises relational databases.
- Build, publish, and deploy dashboards to highlight key data insights and trends for non-technical users.
- Present analysis and insights on customer behavior, market trends, client interactions, and competitor activities.
- Examine data for accuracy, quality, and condition using SQL or Python.
This position demands expertise in data and analytics, as well as excellent communication and problem-solving skills. A Bachelor's degree in Data Science, Math, Economics, IT, Computer Science, Engineering, or Business, along with 8+ years of experience in Customer Data Management leadership, is required. Proficiency in data analysis/querying software like SQL, Python, Relational Databases, Teradata, Snowflake, and/or Databricks is necessary.
BenefitsSedgwick offers a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. Additionally, employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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