Bilingual Patient Service Representative
3 weeks ago
DescriptionThe role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to the clinical staff members. The PSR will work within the scope of his/her job description using the demonstrated competencies consistent with the role. This is skilled work in the field of healthcare office practice with language appropriate communication. (Spanish preferred)RequirementsTo qualify for this position the employee will be a graduate of an accredited high school or in receipt of a GED certificate; medical office experience preferred, but not required. Candidate must be able to demonstrate a caring and positive attitude. Must be self-directed, motivated and demonstrate the ability to work independently and within a team. Bilingual abilities are required; Spanish preferred. Cashier experience is preferred. Knowledge, Skills, and AbilitiesBasic computer knowledge as well as medical office standards and practices.Ability to work and professionally communicate with patients, providers, coworkers, visitors etc.Ability to accurately record and input data in an EHR system and other overlay systems.Competent in both oral and written English.Skills to organize and use time and resources effectively.Ability to multitask and work with interruptions.Ability to provide effective customer service/communication skills within the work environment.Ability to function independently and within a group.Ability to follow oral and written instructions timely and accurately.Ability to keep patient and staff information confidential.Ability to multitask throughout the day and work under pressure.Ability to navigate insurance needs of patients.Ability to count/balance/manage money for services rendered and perform cash drawer tending responsibilities.Ability to travel to other sites, if needed without notice.Must be able to sit, stand, bend, lift and move intermittently during the workday.Must be able to follow oral and written instructions.Ability to give language appropriate oral instructions.Must possess the ability to communicate (language appropriate) clearly and precisely and have excellent telephone courtesy and etiquette.Core CompetenciesConducts language appropriate communication with all patients.Provides professional customer service when scheduling or communicating with patients and visitors.Maintain confidential and sensitive information.Works cooperatively with the clinical staff to coordinate patient schedules and maintain patient flow.Maintains an orderly and organized work area.Performs required tasks according to written procedures and is consistent with established processes for assigned job role.Must document and update data in the electronic record in a timely manner.Tracks and documents charges and money received from the patient, when assigned.When required, provides accurate and timely information to patients and clinical staff to include messages.Returns phone calls in a timely manner providing requested information.Arrive on time and follow daily assigned schedule.Assists nurse with language appropriate translation during intake.Assists services provider with language appropriate translation.Provides patients with language appropriate provider instructions and follow-up appointments.Must be willing to become certified in translation services or provide documentation of certification.Answers telephone, screens calls (language appropriate) and takes messages.Performs other duties as requested or required.Upholds, complies with, and enforces the Core Principles and Code of Conduct.
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Biloxi, United States Coastal Family Health Center Full timeDescriptionThe role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to the clinical staff members. The PSR will work within the scope of his/her job...
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Biloxi, United States Coastal Family Health Center Full timeDescription The role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to the clinical staff members. The PSR will work within the scope of his/her job...
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Patient Service Representative
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Biloxi, United States Coastal Family Health Center Full time**Patient Service Representative (Optometry) Biloxi** Join Our Team **Summary** The role of the Patient Service Representative (PSR) is to function as a multi-skilled, technical person responsible for customer service, electronic patient registration/data processing, patient scheduling, revenue control and to serve as support personnel to the clinical staff...
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Patient Services Representative
2 weeks ago
Biloxi, Mississippi, United States Bienville Orthopaedic Specialist LLC Full timePosition Overview:We are looking for a committed and passionate individual to fill the role of Patient Services Representative at Bienville Orthopaedic Specialist LLC. In this role, you will be essential in ensuring that our patients receive exceptional care and support. Below are the details of the position:Key Responsibilities:Welcome patients both in...
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Patient Services Representative
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Biloxi, Mississippi, United States Bienville Orthopaedic Specialist LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Bienville Orthopaedic Specialist LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreets Patients and...
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Customer Service Representative
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Biloxi, United States Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi. What You’ll Do The Customer Service Representative interacts with customers, takes reservations, offers extended stays and...
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Language Services Representative
6 days ago
Biloxi, Mississippi, United States Sorenson Communications Full timeUnlock Your Potential with Sorenson CommunicationsWe are seeking a skilled and compassionate Language Services Representative to join our team at Sorenson Communications. As a leading provider of language services, we are dedicated to enhancing human experiences by connecting diverse individuals through language.About the Role:As a Language Services...
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Patient Services Coordinator
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Biloxi, Mississippi, United States Integrated Medical and Wellness Clinic Full timePosition OverviewJoin our dedicated team at Integrated Medical and Wellness Clinic as we seek a Patient Services Coordinator. This role is essential in ensuring a seamless experience for our patients and healthcare partners.Key Responsibilities:Customer Service Excellence: Deliver outstanding service to patients and referring healthcare providers.Patient...
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Customer Service Representative-2
3 weeks ago
Biloxi, United States Equity LifeStyle Properties Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Representative-2 in Biloxi, Mississippi. What You’ll Do The Customer Service Representative interacts with customers, takes reservations, offers extended stays and...
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Customer Service Representative
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Biloxi, United States Ball Heating & Air Conditioning Full timeOverview: Looking to TRADE up to a better opportunity? Ball Heating & Cooling has an exciting opportunity for a Customer Service Representative. This position pays $15- $17 per hour. Why join our team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid...
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Casino Guest Service Representative
16 hours ago
Biloxi, Mississippi, United States Caesars Entertainment Full timeJob Summary:Caesar's Entertainment is seeking a highly skilled and customer-focused Casino Services Representative to join our team at Harrah's Gulf Coast. As a key member of our front desk team, you will be responsible for providing exceptional guest service and player's club related functions to all Caesars Rewards card members.Key Responsibilities:Provide...
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Player Services Representative
2 months ago
Biloxi, United States Golden Nugget Hotels & Casinos Full timeOverview: A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages...
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Customer Service Representative
6 days ago
Biloxi, Mississippi, United States Bienville Orthopaedic Specialists Full timeKey Responsibilities:Handles and prioritizes incoming calls in a busy call center environment.Provides assistance to patients and caregivers with a variety of inquiries while ensuring timely support to all callers.Processes and forwards patient requests to the relevant clinical personnel promptly.Records patient details in the electronic health records (EHR)...
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Player Services Representative
2 months ago
Biloxi, United States Landry's Full timeOverview A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages...
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Call Center Representative
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Biloxi, United States Bienville Ortho Full time $13 - $18Bienville Orthopaedic Specialists is the leading Orthopaedic care provider in Mississippi. Comprised of 19 physicians and nearly 300 employees, Bienville Orthopaedic Specialists delivers personalized care using the most advanced technology available with a compassionate understanding of our patients’ individual needs.Our success lies in the dedication of...
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Customer Service Representative
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Biloxi, Mississippi, United States Hilton Hotels Corporation Full timeJob Summary: As a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Greet and register guests in a friendly and efficient manner.Assist guests with...
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Culinary Service Representative
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Customer Service Representative
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Biloxi, Mississippi, United States The Sherwin-Williams Company Full timeJob SummaryThe Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
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Biloxi, United States Clint Malone - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Clint Malone State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your...
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Customer Service Representative
2 months ago
Biloxi, United States Brandon Jacobs - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Company matching retirementBonus based on performanceCompetitive salaryTraining & developmentPaid time offROLE DESCRIPTION:As a Customer Service Representative with Brandon Jacobs State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...