Patient Experience Specialist
3 days ago
We are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.
Responsibilities:- Be the expert on TMS and Ketamine, with training and studies provided
- Ownership for all patients on your provider's schedule
- One on one meetings with patients to connect treatment solutions to their individual needs
- Support healing through education, connection, and focus on TMS and Ketamine
- High School Diploma or GED
- 2-3+ years of experience in a full-time customer service role
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
- Accelerated healthcare career growth – rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
We offer a competitive hourly rate of $22/hour. If you are passionate about helping others and have a strong desire to make a difference in the lives of patients, we encourage you to apply for this exciting opportunity.
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Patient Experience Coordinator
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Denver, Colorado, United States AH Rocky Mountain Full time{"title": "Patient Access Specialist PRN", "description": "Key ResponsibilitiesAs a Patient Access Specialist PRN at AH Rocky Mountain, you will be responsible for ensuring patients are appropriately registered for all service lines. This includes performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements,...
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