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Patient Access Specialist

2 months ago


Denver, Colorado, United States Denver Health Full time
Job Summary

Denver Health is seeking a highly organized and detail-oriented Patient Access Specialist to join our team. As a key member of our Outpatient Float Team, you will be responsible for performing all components of patient registration and discharge into the EPIC system.

Key Responsibilities:
  • Answer telephone inquiries and screen calls to ensure accurate routing and message taking.
  • Collect co-payments, point-of-service payments, deposits, and other payments, and issue receipts and balance cash drawers.
  • Verify and update patient demographics information and billing insurance information for new and existing patients.
  • Coordinate bed assignments, transfers, and discharges through various applications and maintain communication with inpatient nursing units and nursing supervisors.
  • Call insurance companies for treatment authorization and benefit information.
  • Disseminate direct admit information to other Patient Access personnel for proper screening and insurance verification.
  • Maintain quality assurance scores of 98% or higher in conjunction with department expectations.
Requirements:
  • No high school diploma and/or GED required.
  • No experience required.
Benefits:
  • Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans.
  • Free RTD EcoPass (public transportation).
  • On-site employee fitness center and wellness classes.
  • Childcare discount programs & exclusive perks on large brands, travel, and more.
  • Tuition reimbursement & assistance.
  • Education & development opportunities including career pathways and coaching.
  • Professional clinical advancement program & shared governance.
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program.
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.
Our Values:
  • Respect
  • Belonging
  • Accountability
  • Transparency

Denver Health is an integrated, high-quality academic health care system considered a model for the nation. We are a mission-driven organization that has provided billions in uncompensated care for the uninsured. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).