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Mailroom Operations Coordinator

2 months ago


Pasadena, California, United States Ironworker Employees' Benefit Corporation Full time
Job Overview

Position Summary:

  • Under the supervision of the Office Services Supervisor, the Mailroom Operations Coordinator is tasked with managing the flow of incoming and outgoing correspondence efficiently, overseeing general office services, and executing various projects.

Primary Responsibilities:

  • Receives, organizes, routes, and delivers incoming mail, parcels, and packages to the appropriate departments, while preparing outgoing mail for dispatch.
  • Sorts and distributes interdepartmental mail.
  • Utilizes mailroom machinery including postage meters, photocopiers, and mail folding and inserting devices.
  • Coordinates maintenance for mailroom and office equipment.
  • Handles mass mailing operations and special project tasks.
  • Keeps accurate records of receipt, mailing dates, and other essential information.
  • Replenishes postage on the postage meter as necessary.
  • Stocks and maintains supplies for the mailroom and communal areas.
  • Manages UPS shipping accounts and logistics.
  • Ensures the mailroom is kept clean and organized.
  • Undertakes special projects as required, which may include assembling office furniture and performing minor repairs.
  • Ensures quality control and accuracy in all tasks.
  • Maintains various logs and documentation.
  • Provides backup support for front desk operations.
  • Performs additional related duties as assigned.
  • Maintains a reliable attendance record and punctuality.

Essential Skills and Qualifications:

  • Ability to handle packages of varying sizes and weights.
  • Capable of managing time-sensitive correspondence and packages.
  • Delivers appropriate levels of service and timely delivery.
  • Demonstrates problem-solving skills.
  • Effectively prioritizes and manages multiple tasks.
  • Communicates clearly and concisely, both verbally and in writing.
  • Establishes and maintains effective working relationships with colleagues.
  • Works independently as well as collaboratively within a team.
  • Possesses a basic understanding of current office equipment and applications.
  • Familiarity with mailroom equipment and software applications.
  • Basic knowledge of Microsoft Office applications including Word, Excel, and Outlook.
  • Ability to learn the organizational structure and locations within the company.
  • Skilled in sorting and distributing large volumes of mail accurately.
  • Understands and follows written and verbal instructions effectively.
  • Capable of troubleshooting and completing projects within set timelines.
  • Works well under pressure and meets tight deadlines.
  • Maintains confidentiality in all aspects of work.
  • Possesses a valid California Driver License with a clean driving record.
  • Ability to lift weights ranging from 25 to 40 lbs.
  • Willingness to stand for extended periods.
Company Overview

We are a not-for-profit organization dedicated to providing Trust Fund Administrative Services, managing health benefits, and overseeing pension plans for Ironworkers across California, Nevada, and Arizona.