Operations Coordinator
4 weeks ago
About the Role
The Operations Coordinator plays a critical role in supporting the operations team at Reworld. This key position involves working closely with the operations team to provide seamless and critical support functionality. The coordinator reports directly to the manager of operations and interacts with clients to support the needs of various groups.
This position performs the full cycle of customer service functions, from accessing inbound customer data to ensuring the accuracy of invoicing functions. The coordinator compiles supporting documentation for accounting, invoice distribution, customer queries, and collections.
The position also performs reception duties, including fielding and directing inbound calls, receiving guests, managing internal and external mail distribution, filing, and providing administrative support.
Responsibilities:
- Client Services communication between the CSS and the TSDF.
- Scan all manifest then index them into EBE and send to E-Manifest for EPA compliance.
- Store all reports and excel spreadsheets on OneDrive and share access with internal customers.
Includes reports related to Transportation Compliance, Environmental Compliance, Health & Safety, and other support areas as needed.
Key Responsibilities:
- Communicate with the Director of Operations and others regarding customer service issues discrepancies, QA/QC, or errors of omission.
- Track daily volume(s) received and provide daily, weekly, and monthly totals to the team.
- Track and enter Purchase Orders as necessary for Disposal, transportation, Safety PPE supplies.
- Schedule Inbound/Outbound loads into the TSDF and schedule drivers to pick up loads.
- Order supplies for the business unit, including but not limited to general office supplies, chemicals, materials, etc. Track and update all branch expenditures/costs daily.
- Data entry for approved la/QA to get ready for billing.
- Other duties include managing outgoing and incoming mail, filing, fax, ordering of supplies (including but not limited to chemicals, materials, etc.) and providing administrative support to Director of Operations.
- Receive all inbound tankers and drums loads into EW. Print labels and QA sheets for WH to label and pull samples.
- Review all loads to make sure DOT and waste codes are correct before they are delivered to the TSDF.
- Print manifest and labels for all Outbound loads going out of the TSDF.
- Print manifest, labels and provide diamonds and placards when required for scheduled loads picked up by Intergulf drivers.
Requirements:
- High school diploma or GED (General Education Degree).
- Associated degree preferred.
- Proficient in Microsoft Office, specifically Outlook, Word, and Excel.
- Minimum of 2 years' experience in office management and/or administrative role preferred.
- Excellent written and verbal communication skills.
- Experience creating spreadsheets and generating reports.
- Ability to multitask and prioritize.
- Self-starter with strong problem-solving skills.
What Reworld Offers You:
Health Care Benefits - start 1st day of employment
Wellness Program Incentives & Rewards
401k - match up to 7%
Paid Time Off (Vacation & Holiday)
Paid Parental Leave
Short-Term & Long-Term Disability Benefits
Tuition Reimbursement
Employee Referral Bonus
Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.
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