Operations Manager

1 day ago

Pasadena, California, United States Cedars-Sinai Full time

About the Role

Cedars-Sinai is seeking an experienced Operations Manager to join our Clinical Operations team. As a key member of our team, you will be responsible for supporting the safe and effective delivery of patient care services in our medical care foundation.

Key Responsibilities

  • Manage staff, assign and delegate responsibilities within the scope of practice to licensed and unlicensed healthcare providers.
  • Oversee daily operations and lead the department using shared governance models and Lean principles of management.
  • Use expert knowledge, clinical skills, and critical thinking to manage daily delivery of support services, ensuring implementation of clinical processes and coordinating interdisciplinary team approaches.
  • Ensure efficient levels of clinical efficiency and services for all customers.
  • Participate in interviewing, hiring, evaluation, and human resource management functions of staff.
  • Collaborate with the Director of Clinical Operations to develop goals and operations/business plans for clinical operations.
  • Establish and maintain patient care standards, ensuring safe and effective patient care functions.
  • Ensure Nursing Standards of Practice and best standard methodologies are implemented.
  • Plan, implement, evaluate, and document orientation and appraisal processes for clinical operations staff.
  • Conduct formal and informal evaluations of staff proficiency, determining educational needs, and providing structured assistance in areas needing improvement.
  • Provide staff training, as needed, both informally and in formal in-service presentations.
  • Act as an expert of the electronic medical record, training new staff, implementing new functionality, and providing ongoing direction for system utilization.
  • Assist the Senior Clinical Operations Manager in developing and managing the budget for responsible services.
  • Ensure compliance with drug safety and administration guidelines.
  • Provide direct patient care as needed.
  • Forecast and plan for appropriate resource utilization.

Qualifications

Education: High school diploma/GED required. Bachelor's degree in Nursing, Business, or Healthcare Administration preferred.

License/Certification: Valid Basic Life Support (BLS) from American Heart Association or American Red Cross preferred. Ambulatory Care Nursing (AAACN certification) preferred.

Experience: Five (5) years supervisory experience, three (3) of which is in an inpatient or outpatient clinical setting required.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare, encompassing primary care, specialized medicine, and research. We are committed to transforming healthcare for the benefit of patients and improving the health of our community.

About the Team

Cedars-Sinai's medical network serves people near where they live, delivering coordinated, compassionate healthcare. Join our team of clinicians and physicians to improve healthcare in Los Angeles and beyond.

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