Front Desk Representative
7 days ago
The Front Desk Agent is responsible for ensuring a seamless and welcoming experience for hotel guests. This includes efficiently checking guests in and out, processing payments, and providing exceptional customer service.
Key Responsibilities- Welcome guests in a friendly and professional manner, providing information on hotel services and room location.
- Register guests, issue room keys, and answer phones in a prompt and courteous manner.
- Upsell rooms to maximize hotel revenue and accurately process all cash and credit card transactions.
- Issue, control, and release guest safe-deposit boxes, and communicate any outstanding guest requests or issues to management.
- Respond to guest complaints and make service recovery gestures to ensure total guest satisfaction.
- 1-2 years of customer service experience.
- Ability to stand for 8 hours.
- Basic knowledge of computers and software, including hotel management systems.
- Excellent benefits package, including medical, dental, life, PTO, and 401k with company match.
- Travel discount program.
- Opportunity to grow and promote from within.
Excel Hotel Group is a fully integrated property ownership, management, and development company with a family-driven culture. We offer a competitive compensation package, including $17.00 - $18.00 per hour.
We are an equal opportunity employer and welcome applications from all qualified candidates.
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Front Desk Representative
13 hours ago
El Cajon, California, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for ensuring a seamless and welcoming experience for hotel guests. This includes checking guests in and out efficiently, processing payments, and providing exceptional customer service.Key ResponsibilitiesWelcome guests in a friendly and professional manner.Register guests, issue room keys, and provide...
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Front Desk Representative
2 days ago
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Front Desk Representative
4 weeks ago
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Front Desk Representative
1 day ago
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Front Desk Associate
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Customer Service Representative
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Front Desk Coordinator
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Customer Service Representative
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Front Office Representative
1 month ago
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El Cajon, California, United States Team Kia of El Cajon Full time{"h1": "Receptionist Job Description", "p": "At Team Mazda of El Cajon, we are seeking a highly organized and customer-focused Receptionist to provide exceptional support to our visitors and teams. Responsibilities: ", "ul": [{"li": "Greet and welcome visitors with a professional demeanor, ensuring a positive first impression of our dealership."}, {"li":...
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Front Office Representative
1 month ago
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Front Office Representative
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Front Office Supervisor
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Fitness Center Representative
1 month ago
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Front Office Representative
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Fitness Center Representative
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