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Customer Experience Specialist

2 months ago

Dallas, Texas, United States Trek Bicycle Full time

About the Role:

Trek Bicycle is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Customer Service: Provide top-notch customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Sales: Meet or exceed monthly and annual sales targets by effectively promoting and selling Trek products.
  • Product Knowledge: Develop and maintain in-depth knowledge of Trek products, including bikes, components, apparel, and technology.
  • Store Operations: Assist with daily store tasks, including merchandising, inventory management, and cycle counts.
  • Team Collaboration: Work closely with colleagues to achieve sales goals and provide support during peak periods.

Requirements:

  • Positive Attitude: Demonstrate a positive, can-do attitude and a passion for delivering exceptional customer experiences.
  • Desire to Learn: Be eager to learn and develop skills in sales, customer service, and product knowledge.
  • Team Player: Be a team player, willing to collaborate with colleagues to achieve sales goals and provide support during peak periods.

Trek Benefits:

  • Competitive Compensation: Earn a competitive salary and commissions based on sales performance.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, 401(k) matching, and employee discounts.
  • Opportunities for Growth: Develop your skills and advance your career with Trek Bicycle, a leader in the cycling industry.

Trek is an Equal Opportunity Employer: We are committed to creating an inclusive and diverse work environment, where everyone feels valued and respected.