Warehouse Operations Specialist
2 weeks ago
Position Overview
The Warehouse Operations Specialist will be tasked with various responsibilities, including the selection and preparation of customer orders on the shipping dock, verifying and counting all orders set for next-day delivery, restocking warehouse picking areas, and maintaining cleanliness in the warehouse and individual picking zones. Furthermore, the Specialist should efficiently utilize the Oracle order processing system to locate and manage daily replenishments in anticipation of order fulfillment. This role requires independent and proactive work while effectively communicating any significant customer service or system-related issues to management. Collaborate with receiving staff in processing reimbursements, third-party receipts, and quarantine loads within the Oracle system. The Specialist will also be trained to assist in the Returns department as needed. Troubleshoot and resolve issues related to the Oracle order processing system. Conduct daily inventory cycle counting duties and perform additional tasks as assigned by management.
Key Responsibilities
• Collaborate in a team-oriented setting by selecting, preparing, and palletizing finished goods for shipment.
• Operate forklifts or other machinery as necessary for the movement of materials within the distribution center. Complete daily vehicle inspection reports before operating any equipment and ensure proper charging of vehicles post-use. Routine preventative maintenance may also be required.
• Receive daily assignments from floor supervisors or coordinators.
• Load and unload trailers while verifying order accuracy.
• During picking, select products from stock while confirming list numbers, lot numbers, counts, etc., ensuring proper processing for shipment via various carriers.
• Palletize shipments after identifying specific customers and verifying orders. Attach packing lists to appropriate shipments and perform cross-checks when necessary.
• Pick, check, overpack, consolidate, and process parcel cases as required.
• Verify the accuracy of received shipments, determine product locations, and store products in available spaces.
• Replenish picking locations based on daily reports and assignments from the Inventory Supervisor.
• Conduct daily cycle counts and report discrepancies to the Inventory Supervisor or Coordinator.
• Qualify for the Returns department to process returns as needed, especially during high-volume periods.
• Possess strong knowledge of Oracle transactions for product lookup, subinventory movements, receipts, replenishments, and the ability to generate reports.
• Adhere to all good manufacturing practices, Food and Drug guidelines, and Drug Enforcement Laws.
• Perform general housekeeping duties.
• Participate in designated teams (e.g., Safety, 5S, Lean, etc.).
Required Skills & Qualifications
• Ability to perform basic mathematical calculations.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Capacity to thrive in a fast-paced environment.
• Current forklift certification is mandatory; stand-up forklift certification is preferred.
• Certification for motorized (electric) pallet jacks is advantageous.
• Proficiency in Microsoft Word, Excel, and Outlook is preferred.
Education and Experience
• High School diploma or GED equivalent.
• Minimum of 3 years of experience in warehousing.
• Experience with Oracle systems is preferred.
Minimum Requirements
• Must be at least 18 years of age.
Travel Requirements
• Typically requires travel of less than 5% of the time.
Physical Requirements and Work Environment
• Regularly required to communicate verbally and audibly.
• Must be able to work safely around heavy machinery in a fast-paced setting.
• Ability to lift up to 80 lbs.
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