Patient Access Representative

1 week ago


Santa Fe, New Mexico, United States CHRISTUS Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at CHRISTUS Health. As a key member of our patient access team, you will be responsible for scheduling appointments, verifying patient information, and ensuring seamless communication with our healthcare providers.

Key Responsibilities
  • Schedule appointments for patients, taking into account location instructions, patient demographics, and insurance requirements
  • Verify patient eligibility, obtain benefits, and pre-authorizations or referrals as needed
  • Enter data into EPIC for assigned OP surgeries, IP surgeries, and diagnostic procedures
  • Collect co-pays, patient payment estimator (PPE), past due amounts, or bad debt from patients
  • Process patient payments, set up payment plans, and maintain accurate records
Requirements
  • High school graduate
  • Medical Terminology Certification preferred
  • One to two years of general or medical office experience or completion of a medical office program within the last two years
  • One to two years of health insurance experience preferred
Working Conditions

This position requires the ability to sit for long periods of time at a computer terminal, using sound ergonomic principles. Extensive use of hands for writing, phone, and computer work is also required. Moderate physical effort is necessary, as the employee may need to lift or carry up to 20lbs.



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