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Patient Access Coordinator
2 months ago
POSITION OVERVIEW:
- PAR I:
Possess foundational knowledge of the healthcare system and the services it provides.
Demonstrate comprehensive understanding in one of the following areas:- Capable of arranging ancillary procedures effectively, taking into account location guidelines, patient demographics, and insurance stipulations with guidance from management.
- Capable of coordinating primary and specialty office appointments accurately, considering location guidelines, patient demographics, and insurance stipulations with guidance from management.
MINIMUM REQUIREMENTS:
- EDUCATION:
High school diploma or equivalent
CERTIFICATIONS:
Preferred Medical Terminology Certification
SKILLS:
Proficient with computers, basic typing, and data entry skills. Familiarity with Excel, email, and online insurance verification processes. Self-driven, organized, with exceptional customer service and problem-solving abilities. Understanding of health insurance and managed care principles.
EXPERIENCE:
1-2 years of experience in general or medical office settings or completion of a medical office training program within the last 2 years. 1-2 years of experience in health insurance is preferred.
SUPERVISION:
Reports to: Patient Access Manager
WORK ENVIRONMENT:
Exposure to bloodborne pathogens:
PHYSICAL DEMANDS:
Ability to remain seated for extended periods at a computer workstation, utilizing ergonomic practices. Frequent use of hands for writing, phone communication, and computer tasks. Moderate physical effort (capable of lifting/carrying up to 20lbs). Subject to challenging professional interactions.
