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Patient Access Coordinator
2 months ago
POSITION OVERVIEW:
- Role Summary:
The Patient Access Coordinator will possess a foundational understanding of the healthcare system and the services provided. This position requires comprehensive knowledge in one of the following areas:- Efficiently schedule ancillary procedures, taking into account location guidelines, patient demographics, and insurance stipulations with guidance from management.
- Effectively arrange primary and specialty office appointments, ensuring compliance with location guidelines, patient demographics, and insurance prerequisites with assistance from management.
ESSENTIAL QUALIFICATIONS:
- EDUCATION:
High school diploma or equivalent required.
CERTIFICATIONS:
Medical Terminology Certification is preferred.
SKILLS:
Proficient in computer usage, basic typing, and data entry skills. Familiarity with Excel, email communication, and online insurance verification processes. Self-driven, organized, with outstanding customer service and problem-solving abilities. Understanding of health insurance and managed care principles.
EXPERIENCE:
1-2 years of experience in general or medical office settings or completion of a medical office training program within the last two years. Preference for candidates with 1-2 years of experience in health insurance.
SUPERVISION:
Reports to: Patient Access Manager
WORK ENVIRONMENT:
Exposure to bloodborne pathogens.
PHYSICAL DEMANDS:
Ability to remain seated for extended periods at a computer workstation, utilizing ergonomic practices. Frequent use of hands for writing, telephone communication, and computer tasks. Moderate physical activity required (capable of lifting/carrying up to 20 lbs). Subject to stress from professional interactions.
