Patient Access Coordinator

2 weeks ago


Santa Fe, New Mexico, United States CHRISTUS Health Full time
Job Summary

As a Patient Access Representative, you will play a vital role in ensuring the smooth operation of our healthcare system. This position requires a strong understanding of health insurance and managed care concepts, as well as excellent customer service skills.

Key Responsibilities
  • Verify patient demographics and scheduled procedures
  • Collect co-pays, patient payments, and set up payment plans
  • Obtain pre-authorizations and referrals as needed
  • Enter data into EPIC for assigned surgeries and procedures
  • Provide exceptional customer service to patients and families
Requirements
  • High school graduate
  • Medical Terminology Certification preferred
  • One to two years of general or medical office experience
  • Experience with health insurance and managed care concepts
Working Conditions

This position requires the ability to sit for long periods of time at a computer terminal, using sound ergonomic principles. Extensive use of hands for writing, phone, and computer work. Moderate physical effort (able to lift/carry up to 20lbs.)



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