Bilingual Insurance Account Manager

1 week ago


Greensboro, United States Leavitt Group Full time
Job Title: Bilingual Personal Lines Account Manager

We are seeking a highly motivated and customer-focused Bilingual Personal Lines Account Manager to join our team at All About Insurance, a Leavitt Group affiliate. As a key member of our Personal Lines team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Answer inbound personal lines service and sales calls, providing professional and knowledgeable assistance to customers.
  • Perform service and sales activities, including adding/deleting/replacing vehicles, changing coverage's, adding/deleting lien-holders and mortgagees, answering billing questions, verifying insurance, taking payments, cross-selling, and handling other insurance-related inquiries.
  • Document all contacts, maintain customer records and files, and update customer information as necessary for accuracy.
  • Utilize technology to perform assignments and requests, and effectively communicate with customers and internal stakeholders.
  • Support the team and manager by performing service activities, consistent with the responsibilities outlined above.
Requirements:
  • Licensed in North Carolina for Property and Casualty.
  • Minimum of 3 years of experience in personal lines.
  • Bilingual in English and Spanish.
  • Excellent communication skills, both verbally and in writing.
  • Detail-oriented and able to maintain compliance standards.
  • Dependable, with a strong commitment to providing timely responses and completing work activities.
Benefits:
  • Competitive salary between $40,000 and $50,000, with bonus opportunities.
  • Paid license renewal and continuing education.
  • Recognition and rewards.
  • Attractive benefits package, including 401k and wellness program that allows you to earn dollars toward your HSA account.
  • Vision, dental, HSA/FSA, and life insurance.
  • Paid time off (vacation and sick time).

If you are a self-motivated individual who is passionate about providing exceptional customer service and committed to your own success, we invite you to apply for this position. At All About Insurance, we believe in treating our employees like family and welcome you to speak with our current employees about their experiences with us.



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