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Guest Services Representative

2 months ago

Denver, Colorado, United States Marriott Hotels & Resorts Full time
Position Overview

The role of a Guest Services Representative at Marriott Hotels & Resorts is pivotal in creating an exceptional experience for our guests. This position goes beyond the standard check-in and check-out procedures; it focuses on crafting a memorable and distinctive stay for each visitor.

Key Responsibilities
  • Proactively engage with guests to understand their needs and preferences.
  • Deliver a comprehensive range of services that enhance the overall guest experience.
  • Handle inquiries and resolve issues with professionalism and efficiency.
  • Maintain a welcoming and organized front desk environment.
Qualifications

Ideal candidates will possess strong communication skills, a passion for hospitality, and the ability to work in a fast-paced environment. A commitment to excellence and a desire to create lasting impressions are essential for success in this role.