Strategic Operations Manager

2 days ago

Herndon, Virginia, United States Tyler Technologies Full time
Job Summary:

The Strategic Operations Manager will serve as a key advisor to the President of the Platform Solutions Division at Tyler Technologies, Inc. This role requires a strategic thinker with exceptional leadership abilities and the capability to drive critical business priorities. The ideal candidate will have a deep understanding of the software industry and experience in managing cross-functional projects.

Key Responsibilities:

  • Strategic Planning and Execution:
    • Collaborate with the President and executive team to develop and implement the company's strategic vision and business goals.
    • Drive the execution of key initiatives by ensuring alignment across departments and monitoring progress.
    • Prepare and manage the strategic plan, ensuring timely and effective execution of corporate priorities.
  • Operational Oversight:
    • Oversee daily operations and provide leadership to ensure the efficient functioning of the organization.
    • Oversee key functions and administrative departments as designated by the President.
    • Identify bottlenecks, streamline processes, and implement best practices to enhance productivity.
    • Monitor the performance of key projects, initiatives, and departments, providing regular updates to the President.
  • Executive Advisory:
    • Serve as a trusted advisor to the President, providing insights, recommendations, and support on key business decisions.
    • Prepare briefing materials, reports, and presentations for executive meetings, board discussions, and industry events.
    • Act as a liaison between the President and other executives, as well as, corporate-wide stakeholders, ensuring clear communication and alignment on priorities.
  • Project Management:
    • Lead and manage special projects as assigned by the President, from inception to completion, ensuring they are delivered on time and within scope.
    • Coordinate cross-functional teams to achieve project goals, facilitating collaboration and resolving any conflicts or issues.
  • Stakeholder Management:
    • Build and maintain strong relationships with key internal and external stakeholders, including senior leadership, employees, partners, and clients.
    • Represent the President and the company in high-level meetings, negotiations, and public forums as required.
  • Change Management:
    • Lead change management initiatives to drive organizational transformation and cultural change, ensuring the company is agile and responsive to market dynamics.
    • Facilitate communication and engagement across the company to ensure smooth transitions during periods of change.
  • Financial Management:
    • Work closely with the accounting and finance team to oversee budgeting, financial planning, and resource allocation for strategic initiatives.
    • Monitor the financial performance of the company, identifying risks and opportunities to inform decision-making.
  • Talent Development:
    • Mentor and develop leadership talent within the organization, fostering a culture of continuous improvement and innovation.
    • Identify skill gaps and work with HR to develop training programs that align with the company's strategic objectives.
Qualifications:

  • Education: Bachelor's degree in business administration, computer science, or a related field. MBA or equivalent advanced degree desired.
  • Experience: 8+ years of experience in a strategic or leadership role, with a strong background in the software industry.
  • Skills:
    • Exceptional strategic thinking and problem-solving skills.
    • Proven ability to manage complex projects and cross-functional teams.
    • Strong financial acumen and experience with budgeting and resource allocation.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to influence and drive change across all levels of the organization.
    • High level of integrity, discretion, and professionalism.
    • Understanding of the Federal Government marketplace is preferred.
Key Competencies:

  • Leadership: Ability to inspire, motivate, and lead teams toward achieving business goals.
  • Adaptability: Comfortable working in a fast-paced, dynamic environment with a high degree of ambiguity.
  • Execution: Strong focus on delivering results and achieving measurable outcomes.
  • Collaboration: Proven ability to work effectively across functions and build strong relationships.
Working Conditions:

  • This position may require occasional travel.
  • Ability to work in a fast-paced environment and manage multiple priorities.

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